Ambiente informacional digital do Centro de Humanidades/UFCG: uma análise com base nos princípios da arquitetura da informação e da usabilidade

• Ano de defesa: 2015
• Autor(a) principal: Melo, Mery Cristina Pascoal de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal da Paraíba; Brasil; Ciência da Informação; Programa de Pós-Graduação em Ciência da Informação; UFPB
• Palavras-chave em Português: Ambiente informacional digital - CH/UFCG; Digital informational system CH/UFCG; Arquitetura da Informação; Usabilidade; Avaliação de sistemas interativos web; Information Architecture; Usability; Web interactive systems evaluation; CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAO
• Link de acesso: https://repositorio.ufpb.br/jspui/handle/tede/5429

The internet, together with the available tools for the web, has been a means widely used by organizations to the functions of access, use and dissemination of information. On the other hand, the expansion of the web has generated certain information barriers, such as excessive accumulation of information and creation of interactive systems inadequate and/or poorly structured. Given this fact, this study aimed to analyze the digital information environment of the Humanities Center of the Federal University of Campina Grande, composed of website and blog, based on the interrelationship of the principles of Information Architecture and Usability criteria, since interfaces not structured properly can generate dissatisfaction on users and rejection with their use. While the Information Architecture envisages the construction of systems with optimized informational structures, the Usability aims to facilitate the use of interfaces for its users, efficiently and effectively within a specific context of use. As a result, we obtained a study descriptive, whose methodology was based on the process of methodological triangulation, reflected in the choice of different methods used in collection and analysis of data. The data collection was carried out with the application of a subjective evaluation questionnaire to the coordinators of the Humanities Center/UFCG, representative group of the digital information environment of the Humanities Center, and an inspection based on a checklist based on criteria and recommendations consistent with the research objectives. After quantitative and qualitative data analysis, there were similarities between the main points highlighted in the responses provided by the participants research users and the results generated with the evaluation checklist, among which are: the inadequate structure and the absence and the lack of content update of the website/blog CH. From the results obtained with the analysis, a list of recommendations was prepared for a possible reconstruction of the investigated systems (website and blog).