Diagnóstico do GAP de competências transversais no serviço público dos servidores técnicos administrativos em educação da Universidade Federal do Cariri - UFCA

• Ano de defesa: 2021
• Autor(a) principal: Brito, Katia Daniele Dutra
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal do Rio Grande do Norte; Brasil; UFRN; PROGRAMA DE PÓS-GRADUAÇÃO EM GESTÃO PÚBLICA
• Palavras-chave em Português: Gestão de pessoas - setor público; Gestão por competências; Competências transversais; Instituição Federal de Ensino Superior (IFES)
• Link de acesso: https://repositorio.ufrn.br/handle/123456789/46553

People management in the public sector is presented as a strategic element. Within the scope of the Federal Government, Decree 9,991/2019 and Decree 10,506/2020 (New People Development Policy) are in force, which guide public administration bodies to fit in the competency management model; And the Normative Instruction SGPENAP/SEDGG/M/2021 brings in Annex I the list of Transversal Competencies in the Brazilian Public Service. The Universidade Federal do Cariri - FUCA, recognizing that the development of its competences directly impacts the degree of achievement of institutional objectives and that it must act in accordance with the aforementioned legal provisions, questions itself: Do the institutional competencies of FUCA and the performance of the servers attend the transversal competencies in the public service brought in the Normative Instruction SGP-ENAP/SEDGG/ME No. 21, of February 1, 2021? Thus, the research aimed to diagnose the gap of transversal competences in the public sector of administrative technical servants in education at the Federal University of Cariri - FUCA. Eighteen (18) competencies were identified from the institution's documents, which have a conceptual relationship with transversal competencies, although there is a misalignment in the level of relevance between them. In the evaluation of the use and domain of transversal competences, it was found that the servers use them, but domain them reasonably. The transversal competences gap points out to a greater need to develop competences as ‘teamwork’ and ‘digital mindset’, followed by ‘orientation by ethical values’ and ‘communication. ‘Systemic vision’ and ‘focus on results for the citizen’ appear later. ‘Data-based problem results’ indicates low need for improvement. Finally, it is concluded that FUCA needs to develop its own people management policy based on the competency-based management model and improve the public service offered by the institution to society.