Símbolos de poder dos servidores públicos: uma abordagem metaparadigmática para o estudo dos valores humanos

• Ano de defesa: 2016
• Autor(a) principal: Siqueira, Clivia Ezaki de
• Orientador(a): Teixeira, Maria Luisa Mendes
• Banca de defesa: Domenico, Silvia Marcia Russi de, Araujo, Bruno Felix von Borel de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Presbiteriana Mackenzie
• Programa de Pós-Graduação: Administração de Empresas
• Departamento: Centro de Ciências Sociais e Aplicadas (CCSA)
• País: Brasil
• Palavras-chave em Português: teoria de valores básicos; valores sociais; perspectiva metaparadigmática; poder; servidores públicos
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS
• Link de acesso: http://dspace.mackenzie.br/handle/10899/23598

This study, based on a metaparadigmatic perspective, aimed to discuss the complementarity between evolutionary and interpretativist approaches in studying human values through the interpretation of the symbols of power for public servants. A dialogue between the two approaches of ontological and epistemological bases was created to give greater breadth to the understanding of the phenomenon of human values. Through the symbols, we sought to identify and understand social values, which are shared by public servants (interpretativist approach), as well as identify basic universal values (evolutionary approach), which are expressed through their respective social values. The study assumed that the symbols could express the basic values as social values in the experience of the people and that the two forms of human values can be communicated through the symbolic process. It was also affirmed that the social values express the basic values in the daily lives of individuals as well as groups. To achieve the objective, 73 servers from two federal public organizations (health and justice) located in the city of São Paulo were selected. Interviews, application designs, and applications of these procedures on a group of individuals served as a basis of research data. The analysis and interpretation of the data was performed using the general analysis of qualitative data proposed by Flores. From the results, it was noted that social values can be perceived and studied at the macro and micro levels. The same macro social value may be associated with multiple other micro social values. In the survey, the State was considered as a macro social value for the public servants. We also concluded that various symbols can communicate the same social value and that different social values can be communicated by the same symbol. There is an ambiguity inherent in the social values: the same social value can appear to be associated both with the exercise and absence of power. It was realized that basic universal values can be expressed by different social values that are specific for some collective, and that the same social value can express several basic values. Motivational types of opposing values —according to the dynamics of the universal structure of basic values — can be reconciled through individuals and groups experiencing social values. Through the study, it was observed that the question of power, in public service, highlights the ethical aspects and implications of the use of the powers inherent in the State. The managers were offer a new way to understand the motivations of employees through the interpretation of the symbols. From the symbols, it is possible to understand how individuals express their basic values through the meaning and the collective sharing of social values.