Recompensas para níveis não-diretivos e justiça organizacional: dilemas e contradições para uma governança efetiva

• Ano de defesa: 2017
• Autor(a) principal: Silva, Luciana Iwashita da
• Orientador(a): Bulgacov, Sergio
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Governança; Recompensas; Justiça organizacional; Teoria dos stakeholders; Agências de propaganda
• Palavras-chave em Inglês: Governance; Compensation; Organizational justice; Stakeholder theory; Advertising agency
• Link de acesso: https://hdl.handle.net/10438/19636

Although literature on corporate governance is robust and has been advancing continuously in several areas of knowledge, traditional academic approaches, as well as its effectiveness in the praxis, have been strongly questioned, among other reasons, by the lack of understanding about the organizational contexts. This work investigates how governance processes, rewards for non-directive levels – whose research is often neglected by literature – and how organizational justice perceptions may affect its effectiveness. In the light of Stakeholder Theory it researches the stakeholder employee using qualitative approaches, extending governance discussions and contributing to their better understanding. The study sought to understand how external and internal pressures influence their business decisions and rewards, and how they affect employees' perception of justice. The empirical field is the advertising agency sector. Four case studies were carried out, analyzed in two dimensions: institutional dimension (institutional and organizational levels of analysis) and intraorganizational (organizational and individual levels of analysis). The results show that the perception of fairness over rewards takes into account the fairness of other stakeholders (organization, supervisor, holding, co-workers, clients, etc.) and the degree of fairness of the rewards in relation to the rewards of superiors and peers (inside and outside the organization). The organizational justice perceptions impact the effectiveness of governance insofar as they are directly related to trust, commitment, cooperative behavior, and productivity. From the theoretical point of view, the work contributes to a better understanding of corporate governance, as it advances in the study of governance practices, contextualizing the theme within the organization and the environment where it is inserted. Empirically, it contributes to the advancement of the use of qualitative research approaches of the theme.