Business Process Variability: A Systematic Literature Review
Ano de defesa: | 2012 |
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Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | eng |
Instituição de defesa: |
Universidade Federal de Pernambuco
|
Programa de Pós-Graduação: |
Não Informado pela instituição
|
Departamento: |
Não Informado pela instituição
|
País: |
Não Informado pela instituição
|
Palavras-chave em Português: | |
Link de acesso: | https://repositorio.ufpe.br/handle/123456789/10804 |
Resumo: | Business processes have facilitated and enhanced management activities, being considered an instrument capable of approximating the strategic guidance and the people who execute their work to achieve organizational goals. In this scenario, continuous evaluation procedures, compliance with government regulations and industry standards, evolutions in the business domain, stakeholders’ needs, new technologies and economic factors related to globalization pressure are examples of aspects that can foster changes on business processes. The impact of this changing environment is the variation of business processes, in a phenomenon called business process variability. The objective of this research is, therefore, to aggregate relevant studies which address the context of this phenomenon. The studies’ selection was accomplished through a Systematic Literature Review, conducting automatic searches in a set of digital libraries and manual searches in leading conferences and journals in the fields of Business Process Management and Computer Science. In total, 13619 studies were retrieved, from which 80 were classified as relevant. This set of primary studies acted as sources of evidence for answering 3 research questions and their respectively subquestions. From the analysis performed, the study concludes that despite efforts in the literature for managing business process variability, this concept is not clear and well delimited, involving additional aspects and, hence, lacking a structured taxonomy. Contributions of the current work are: to provide valuable information with respect to the main notions in business process variability field and, possible types and inductors of process variability;to identify the main challenges faced by organizations when dealing with this phenomenon and; to examine a set of proposals for process variability management, investigating the existence of tool support and empirical evaluations carried out. |
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SANTOS, George Augusto ValençaALVES, Carina Frota2015-03-05T17:19:23Z2015-03-05T17:19:23Z2012-03SANTOS, George Augusto Valença. Business process variability: a systematic literature review. Recife, 2012. 170 f. Dissertação (mestrado) - UFPE, Centro de Informática,Programa de Pós-graduação em Ciência da Computação, 2012.https://repositorio.ufpe.br/handle/123456789/10804Business processes have facilitated and enhanced management activities, being considered an instrument capable of approximating the strategic guidance and the people who execute their work to achieve organizational goals. In this scenario, continuous evaluation procedures, compliance with government regulations and industry standards, evolutions in the business domain, stakeholders’ needs, new technologies and economic factors related to globalization pressure are examples of aspects that can foster changes on business processes. The impact of this changing environment is the variation of business processes, in a phenomenon called business process variability. The objective of this research is, therefore, to aggregate relevant studies which address the context of this phenomenon. The studies’ selection was accomplished through a Systematic Literature Review, conducting automatic searches in a set of digital libraries and manual searches in leading conferences and journals in the fields of Business Process Management and Computer Science. In total, 13619 studies were retrieved, from which 80 were classified as relevant. This set of primary studies acted as sources of evidence for answering 3 research questions and their respectively subquestions. From the analysis performed, the study concludes that despite efforts in the literature for managing business process variability, this concept is not clear and well delimited, involving additional aspects and, hence, lacking a structured taxonomy. Contributions of the current work are: to provide valuable information with respect to the main notions in business process variability field and, possible types and inductors of process variability;to identify the main challenges faced by organizations when dealing with this phenomenon and; to examine a set of proposals for process variability management, investigating the existence of tool support and empirical evaluations carried out.engUniversidade Federal de PernambucoAttribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/info:eu-repo/semantics/openAccessEmpirical Software EngineeringBusiness Process ManagementBusiness Process VariabilityBusiness Process Variability: A Systematic Literature Reviewinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional da UFPEinstname:Universidade Federal de Pernambuco (UFPE)instacron:UFPETHUMBNAILDissertação George Augusto Valença Santos _ CIn UFPE _ Bussiness Process Variability - A Systematic Literature Review.pdf.jpgDissertação George Augusto Valença Santos _ CIn UFPE _ Bussiness Process Variability - A Systematic Literature Review.pdf.jpgGenerated Thumbnailimage/jpeg1200https://repositorio.ufpe.br/bitstream/123456789/10804/5/Disserta%c3%a7%c3%a3o%20George%20Augusto%20Valen%c3%a7a%20Santos%20_%20CIn%20UFPE%20_%20Bussiness%20Process%20Variability%20-%20A%20Systematic%20Literature%20Review.pdf.jpg4819444e841b743b00e06e13c97c975eMD55ORIGINALDissertação George Augusto Valença Santos _ CIn UFPE _ Bussiness Process Variability - A Systematic Literature Review.pdfDissertação George Augusto Valença Santos _ CIn UFPE _ Bussiness Process Variability - A Systematic Literature Review.pdfapplication/pdf5890061https://repositorio.ufpe.br/bitstream/123456789/10804/1/Disserta%c3%a7%c3%a3o%20George%20Augusto%20Valen%c3%a7a%20Santos%20_%20CIn%20UFPE%20_%20Bussiness%20Process%20Variability%20-%20A%20Systematic%20Literature%20Review.pdf6ff1f1ce8ef59a0eab2536ed6f50659aMD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; 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dc.title.pt_BR.fl_str_mv |
Business Process Variability: A Systematic Literature Review |
title |
Business Process Variability: A Systematic Literature Review |
spellingShingle |
Business Process Variability: A Systematic Literature Review SANTOS, George Augusto Valença Empirical Software Engineering Business Process Management Business Process Variability |
title_short |
Business Process Variability: A Systematic Literature Review |
title_full |
Business Process Variability: A Systematic Literature Review |
title_fullStr |
Business Process Variability: A Systematic Literature Review |
title_full_unstemmed |
Business Process Variability: A Systematic Literature Review |
title_sort |
Business Process Variability: A Systematic Literature Review |
author |
SANTOS, George Augusto Valença |
author_facet |
SANTOS, George Augusto Valença |
author_role |
author |
dc.contributor.author.fl_str_mv |
SANTOS, George Augusto Valença |
dc.contributor.advisor1.fl_str_mv |
ALVES, Carina Frota |
contributor_str_mv |
ALVES, Carina Frota |
dc.subject.por.fl_str_mv |
Empirical Software Engineering Business Process Management Business Process Variability |
topic |
Empirical Software Engineering Business Process Management Business Process Variability |
description |
Business processes have facilitated and enhanced management activities, being considered an instrument capable of approximating the strategic guidance and the people who execute their work to achieve organizational goals. In this scenario, continuous evaluation procedures, compliance with government regulations and industry standards, evolutions in the business domain, stakeholders’ needs, new technologies and economic factors related to globalization pressure are examples of aspects that can foster changes on business processes. The impact of this changing environment is the variation of business processes, in a phenomenon called business process variability. The objective of this research is, therefore, to aggregate relevant studies which address the context of this phenomenon. The studies’ selection was accomplished through a Systematic Literature Review, conducting automatic searches in a set of digital libraries and manual searches in leading conferences and journals in the fields of Business Process Management and Computer Science. In total, 13619 studies were retrieved, from which 80 were classified as relevant. This set of primary studies acted as sources of evidence for answering 3 research questions and their respectively subquestions. From the analysis performed, the study concludes that despite efforts in the literature for managing business process variability, this concept is not clear and well delimited, involving additional aspects and, hence, lacking a structured taxonomy. Contributions of the current work are: to provide valuable information with respect to the main notions in business process variability field and, possible types and inductors of process variability;to identify the main challenges faced by organizations when dealing with this phenomenon and; to examine a set of proposals for process variability management, investigating the existence of tool support and empirical evaluations carried out. |
publishDate |
2012 |
dc.date.issued.fl_str_mv |
2012-03 |
dc.date.accessioned.fl_str_mv |
2015-03-05T17:19:23Z |
dc.date.available.fl_str_mv |
2015-03-05T17:19:23Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
SANTOS, George Augusto Valença. Business process variability: a systematic literature review. Recife, 2012. 170 f. Dissertação (mestrado) - UFPE, Centro de Informática,Programa de Pós-graduação em Ciência da Computação, 2012. |
dc.identifier.uri.fl_str_mv |
https://repositorio.ufpe.br/handle/123456789/10804 |
identifier_str_mv |
SANTOS, George Augusto Valença. Business process variability: a systematic literature review. Recife, 2012. 170 f. Dissertação (mestrado) - UFPE, Centro de Informática,Programa de Pós-graduação em Ciência da Computação, 2012. |
url |
https://repositorio.ufpe.br/handle/123456789/10804 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
Attribution-NonCommercial-NoDerivs 3.0 Brazil http://creativecommons.org/licenses/by-nc-nd/3.0/br/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Attribution-NonCommercial-NoDerivs 3.0 Brazil http://creativecommons.org/licenses/by-nc-nd/3.0/br/ |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
Universidade Federal de Pernambuco |
publisher.none.fl_str_mv |
Universidade Federal de Pernambuco |
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reponame:Repositório Institucional da UFPE instname:Universidade Federal de Pernambuco (UFPE) instacron:UFPE |
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