Aperfeiçoamento da governança aplicada à gestão de pessoas: uma proposta para a Universidade Federal de Sergipe

• Ano de defesa: 2024
• Autor(a) principal: Souza, Elisângela Andrade dos Santos
• Orientador(a): Oliveira, Thais Ettinger
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Programa de Pós-Graduação: Pós-Graduação em Administração Pública
• Palavras-chave em Português: Administração pública; Governança pública; Administração de pessoal; Governança de gestão de pessoas; iGovPessoas-TCU-2021; Aperfeiçoamento da governança de pessoas
• Palavras-chave em Inglês: People management governance; Improvement of people governance; Public administration
• Área do conhecimento CNPq: CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
• Link de acesso: https://ri.ufs.br/jspui/handle/riufs/20589

Objective: This study aims to propose a model of integrated actions to enhance personnel governance at the Federal University of Sergipe in order to meet the iGovPessoas - TCU report. The literature review sought studies on People Management Governance in Public Administration, providing institutions with tools that can contribute to improving their governance practices. Methodology: This study is characterized as qualitative exploratory research of the case study type. Regarding data collection, the data is classified as secondary, as the research is fundamentally based on the iGovPessoas-TCU-2021 report. Actions practiced by UFS aimed at governance in people management that comply with iGovPessoas-TCU-2021 were identified, and content analysis techniques were employed, following the criteria used by the American government, which the TCU uses to measure human capital indices. The goal was to identify and subsequently compare UFS's results in the iGovPessoas-TCU-2021 report with the ten federal universities that achieved the best performance based on responses collected by the TCU. Main Results: With these results, it was possible to establish a proposed model of integrated actions to improve personnel governance at UFS. Consequently, the institution will maintain actions that already meet the index, as well as promote additional actions that can further enhance the performance of individuals, contributing to increased effectiveness of governance in people management within public administration. Relevance and Originality: The relevance of this study lies in the need for modernization in people management in public administration, especially in federal universities, ensuring that governance practices are aligned with the latest standards of efficiency, transparency, and accountability. The originality of the work is in proposing an integrated model of specific actions for the Federal University of Sergipe, which can serve as a reference for other public higher education institutions facing similar challenges. By focusing on a specific case, the study provides a practical and applicable approach, contributing to the existing literature on public governance and people management. Contributions - Theoretical, Methodological, and Managerial: The study expands the understanding of personnel governance in public administration, adding value to the academic debate by identifying best practices and their applicability. Methodologically, the use of a qualitative case study focused on UFS allows for an in-depth analysis of people governance practices that can be replicated in other institutional contexts. In management terms, the work offers a concrete proposal for enhancing personnel governance, providing a logical framework for implementing improvements that can result in greater operational efficiency and better performance in governance indicators evaluated by the Federal Court of Accounts (TCU). Social Contributions: The social contributions of the study are significant, as by proposing improvements in personnel management governance, the work aims to directly impact the quality of services provided by UFS, an institution of great importance for the educational and social development of the State of Sergipe. Improvements in governance can lead to a more transparent, efficient public administration committed to the interests of society, fostering a work environment that values and develops talent, which in turn benefits the entire academic community and society at large.