Leadership 4.0: prioritization of competences based on the challenges towards Industry 4.0

• Ano de defesa: 2021
• Autor(a) principal: Guzman, Valeria Emma Callejas
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: eng
• Instituição de defesa: Biblioteca Digitais de Teses e Dissertações da USP
• Palavras-chave em Português: Fuzzy Delphy; Challenges; Competências de liderança; Desafios; Experts\' perspective; Fuzzy Delphi; Indústria 4.0; Industry 4.0; Leadership 4.0; Leadership competences; Liderança 4.0; Perspectiva de especialistas
• Link de acesso: https://www.teses.usp.br/teses/disponiveis/18/18156/tde-25082021-181437/

The benefits offered by the Industry 4.0 (I4.0) technologies (which are in the context of the 4th Industrial Revolution) to companies include a smarter and more connected manufacturing process, thus ensuring customized products and services. However, some challenges from the transition process towards I4.0, such as acceptance of organizational transformation, adaptation or development of business model, qualification of workers, connection and security issues, among others are posed. The role of leaders and managers in guiding organizations as a whole to the current revolution, as well as preparing and qualifying them with the respective leadership competences required in I4.0 context (I4.0 LC) for their dealing with those challenges is fundamental. However, this latter topic is still little explored in the literature. Therefore, this study aims to identify and prioritize I4.0 LC that supports leaders and managers to deal with challenges towards I4.0. To achieve this goal, the FDM (Fuzzy Delphi Method) was carried out in two phases according to a Brazilian and international experts\' perspective. The First was devoted to analyzing and prioritizing I4.0 LC and challenges towards I4.0 separately. The Second was dedicated to analyzing and prioritizing the I4.0 LC that support the challenges, resulting from the first phase. The outcomes show that: 11 out of the 15 I4.0 LC were prioritized contributing with the challenges, and 7 out of the 11 I4.0 LC were highlighted due to their higher degree of evaluation showed when those I4.0 LC were related to challenges, and 3 out of the 7 I4.0 LC (digital perspective, connector and asking big questions) were identified as the I4.0 LC that contribute to deal with more than one challenge. A synthesis is proposed to encompass both phases during I4.0 LC prioritization until the identification of those I4.0 LC that contribute with challenges, the I4.0 LC are categorized into four groups (methodological, social, personal and technological). From an academic perspective, these results support the understanding of the role of prioritized I4.0 LC and its proposal descriptions, thus contributing to the literature on managerial approaches. From an industrial perspective, these results support the preparation of leaders and managers with the I4.0 LC required for dealing with the challenges towards I4.0, considering the higher degree of evaluation when both variables are related.